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Customer Review for A-1 Self Storage San Jose Capitol

customer service survey with excellent box checkedAt A-1 Self Storage we value your feedback! Our goal is to ensure we provide quality products and the level of superior customer service you deserve. Customer reviews help us ensure we’re offering the absolutely best experience possible.

Barbara K. is a new customer at our A-1 Self Storage – Baroni Ave location in San Jose, CA. Here is the amazing “A-1 Story” she recently shared with us:

“My family has never used a storage facility and have heard horror stories of theft, weather related damage, etc.

Where to begin?  What should we look for?

First and foremost – Exactly what we got with A-1 Self Storage!!  Secure, video camera/state of the art locking system for perimeter doors & unit, safe (well lit hallways) and good customer service.  The units are clean and hallways/outside areas are free of debri.

Our representative assisted in determining our needs and appropriate size, explained in detail how each unit is secured independently, provided equipment to make the move in easier and represented the company in a professional and efficient manner.  It was also impressive how long she had been an employee (10+ years) – which speaks to the integrity of the company.

It was helpful to schedule our reservation on line and confirmation was waiting when we arrived. We appreciate the ability to pay on-line or at the on-site kiosk and especially the hours of operation, which provides access at our convenience.

I immediately posted my favorable impression using YELP,  and look forward to possibly being used as a ‘spokesperson’ for your outstanding company.”

Thank you so much for sharing your experience with us, Barbara!

Why do you use A-1 Self Storage? Is it the stellar staff, or the cleanliness of our store? Is the location hard to beat? Tell us your “A-1 Story” and if we post your submission on our blog, we’ll give you one month FREE rent!

Please submit your entry via email to: marketing@a1storage.com.

Note: One entry will be selected per month. Free rent limited to one month, and on one storage unit only. Offer has no cash value and is nonrefundable.

 

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